Privacy Policy

1  INTRODUCTION

At Salllyanne, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, how we store it, and the rights you have regarding your personal information. By visiting our website or making a purchase, you agree to the practices described in this policy.

We encourage you to read this policy carefully to understand how your information is handled and safeguarded throughout your interaction with our store.

2  INFORMATION WE COLLECT

We collect different types of information to provide you with a smooth and personalized shopping experience. The types of data we may collect include:

(1) Personal Information
When you place an order or create an account, we may collect your name, email address, phone number, billing address, shipping address, and payment details.

(2) Order & Transaction Information
This includes details such as purchased products, order history, payment confirmation, delivery status, and customer service interaction notes.

(3) Device & Technical Data
We may collect information like your IP address, browser type, device model, operating system, access times, and referring website. This helps us optimize website performance and enhance user experience.

(4) Cookies & Tracking Technologies
Cookies allow us to remember your preferences, store cart items, improve site navigation, and personalize content. You may disable cookies in your browser settings, but doing so may limit certain website functions.

3  HOW WE USE YOUR INFORMATION

Salllyanne uses your information in ways that help us operate efficiently and improve your shopping experience. This may include:

➤ Processing and fulfilling your orders, including shipping, delivery updates, and customer support.
➤ Managing your account, preferences, and order history.
➤ Communicating important updates, promotions, or service notifications.
➤ Improving our website functionality, loading speed, and security.
➤ Preventing fraud, unauthorized transactions, and maintaining a safe shopping environment.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4  DATA STORAGE & SECURITY

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes encryption technologies, secure servers, limited-access protocols, and routine security assessments.

Your payment information is handled securely by trusted third-party payment processors. We never store your full credit card details on our servers.

While we do our best to ensure the safety of your data, no online transmission or storage can be guaranteed to be 100% secure. By using our services, you acknowledge and accept this inherent risk.

5  SHARING YOUR INFORMATION

We only share your information with trusted service partners when necessary for completing your order or improving our services. These may include:

➤ Shipping companies and logistics partners
➤ Payment processors and banking institutions
➤ Website analytics and security providers
➤ Customer support tools and newsletter platforms

These partners are required to protect your data and are not permitted to use it for unrelated purposes.

6  YOUR RIGHTS

Depending on your region, you may have certain rights regarding your personal information, including:

✔ The right to access and request a copy of your data
✔ The right to correct inaccurate or incomplete information
✔ The right to delete your personal data (under certain conditions)
✔ The right to withdraw consent for marketing communications
✔ The right to limit or object to certain types of processing
✔ The right to request data portability

If you want to exercise any of these rights, simply contact us using the email address below.

7  POLICY UPDATES

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or our business practices. Any updates will be posted on this page with the effective date clearly indicated. We encourage you to review the policy periodically to stay informed about how your data is protected.

8  CONTACT INFORMATION

If you have questions about this Privacy Policy or would like assistance with your personal data, our team is here to help. We aim to respond within 24–48 hours.

Email: [email protected]